Frequently asked questions
Short answers about Prospio.
What is Prospio?
Prospio is a customer-relationship-management (CRM) app made for network marketers. It keeps your prospects, follow-ups, customers and team members in one place and helps you plan each day.
Who is Prospio for?
Independent representatives of network-marketing (direct-selling) companies, and the team leaders who support them.
Does it work with my company?
Prospio is set up for one company today. Company-specific levels and team structures are configured by an administrator, so other companies can be added. Write to us at support@pearllanemedia.com to ask about yours.
How much does it cost?
Every new account gets a free 30-day trial. After the trial you can keep using a free plan with some limits, or choose a paid plan. Current details are shown in the app.
Is my contact list private?
Yes. Your prospects and customers are visible only to you. Team leaders can see which accounts are on their team (name and ID) but not your contacts, and the email you sign in with is not shown to them.
Does Prospio use AI?
Optionally. If you ask for a message draft, Prospio uses an AI model to write one from the notes you have on that contact. You review and edit it before anything is sent; nothing is sent for you.
Can I use it on my phone?
Yes. The web app works in any phone browser and can be added to your Home Screen. Native iPhone and Android apps are in testing.
Can I bring my existing contacts?
Yes - from your phone’s contacts, a CSV file or vCard (.vcf) files - and you can export everything to CSV whenever you like.
How do I delete my account and data?
Email us from the address on your account; the Privacy Policy explains what is deleted and what is kept. We delete your login, profile, contacts and settings.
How does the team feature work?
Leaders get a team view and training for their team, an invite link for new partners, and a way to confirm each partner’s company ID. People who are not using Prospio can have a place held for them until they join.